Plan the menu
We build a rotating range across high-protein, lower-calorie, low-carb and comfort-meal options so one box can serve different goals and different people.
Made in Mount Maunganui · Delivered NZ-wide
Your questions.
Your questions.
Clear answers.
All in one place.
Ordering, delivery, food safety and meal information — clear answers from our Mount Maunganui team.
Our staff. Our kitchen. More than 25,000 orders shipped.
200,000+meals delivered
4 yearsacceptable verification outcomes
48 hrstested protection window
14:00delivery follow-up
01 · A look inside our kitchen
How every meal is made.
We plan, cook, portion, label and freeze every meal in our Mount Maunganui kitchen.
See how each meal is made
Cook in Mount Maunganui
Our team prepares the food at 40 Hewletts Road under a registered Food Control Plan for ready-to-eat meals and snacks.
Portion and label
Each meal is portioned into its tray. The label carries the meal information, storage guidance and heating directions you need at home.
Freeze for flexibility
Meals are snap-frozen so you can keep a useful range in the freezer and heat only what you need, when you need it.
02 · Independently verified food safety
Registered. Independently verified.
Our MPI registration and independent verification record are available for you to check.
View current registration ↗
View registration and audit details
Our kitchen is registered for ready-to-eat meals.
Meal Prep Limited is registered at 40 Hewletts Road, Mount Maunganui to manufacture meals and prepared foods, including ready-to-eat meals and snacks.
- Issued
- 23 March 2026
- Current to
- 4 March 2027
- System
- Based on HACCP principles
QAS independent verification · 28 April 2026
Acceptable
Our fourth year of acceptable verification outcomes.
Quality Auditing Specialists completed the latest onsite visit at Hewletts Road and recorded another Acceptable result. On the strength of that history, Meal Prep moved to Step 5, with the next verification due in October 2027.
Made in a kitchen with a record you can check.See the meals our team is making this week.
Browse this week’s meals
03 · Nationwide delivery, handled properly
Frozen delivery, handled properly.
Every order leaves frozen in a tested insulated box and is monitored by our local team.
See how delivery is protected and monitored
Meals are arranged in five-meal layers to reduce unused box space and help the pack system work efficiently.
Completed orders are collected from Mount Maunganui and tracking begins as they move through the network.
The box travels toward the destination depot. Scan gaps can occur while it is moving between network points.
Our insulated pack system is time-and-temperature tested to protect a closed box for up to 48 hours.
Our team reviews orders not marked delivered and follows them up with the courier.
Ready to fill a box?Choose 5, 10, 15 or 20 meals. Our insulated boxes are built around these sizes.
Choose your meals
04 · Call us and you’ll get us
We monitor the delivery.
We look at the actual problem.
We help before you buy.
Real help from our local team.
Call us and you reach the team beside the kitchen and packing benches.
See how we can help
At 14:00 we review orders that are not marked delivered and follow up with the courier.
Send us the order number, tracking status and clear photos. We will check the box, packaging and meal condition with you.
Ask about your address, rural route, allergens, goals, ACC support or box size before committing to an order.
05 · What customers tell us
What customers say.
Recent feedback from people ordering the same meals and deliveries you see here.
Read four customer reviews
★★★★★“I’ve tried many pre made meal services. This is by far my favourite. I haven’t had a meal I didn’t like which is huge. Got me hooked! Seamless delivery. 10/10”
★★★★★“Recently came across this business a month or two ago and I have to say the food is delicious. So good that I pay $20 shipping from BOP to Auckland :) Would highly recommend ordering from them, if you are local but if your not, their food is worth the shipping cost!”
★★★★★“10/10 would recommend! Used meal prep for my gyms 8 week challenge as i travel a lot of work & i’m so glad I did! Meals were delicious! Super convenient & the team are super helpful! Will definitely be continuing!”
★★★★★“We regularly order meals from Meal Prep, they are so delicious and make our lives so much easier. Great portion sizes, and great knowing they’re high protein and satisfying. It’s a good feeling coming home from a busy day, knowing we have a yummy dinner waiting for us.”
4.9★from 97 Google reviewsRead reviews on Google →
Make the next busy week easier.Start with a one-off five-meal box. No subscription required.
Choose 5 meals
06 · Meals for different goals
Meals for different goals.
Compare portions, protein, calories, ingredients and allergens before you choose.
See nutrition and goal guidance
Support a calorie deficit
Weight loss requires consistently eating less energy than you use. Lower-calorie, pre-portioned meals can make that easier by reducing accidental over-portioning. Results still depend on the rest of your diet, activity and consistency.
Support fullness and training
Protein supports fullness, recovery and muscle maintenance. Combined with progressive resistance training and enough total nutrition, higher-protein meals can support muscle growth. This can contribute to higher daily energy use over time.
Manage carbohydrate intake
Low-carb options help customers who prefer to moderate carbohydrates. They do not automatically cause weight loss; total energy intake and consistency still matter.
Compare before you choose
Open each meal’s information on the menu for nutrition, ingredients, allergens and heating instructions. Check the individual label again when the meal arrives.
Meal Prep provides general food information, not medical or dietetic advice. If you have a medical condition, pregnancy, a serious allergy or a prescribed nutrition plan, ask an appropriate health professional what is suitable for you.
07 · Specialised frozen-delivery packaging
Protection from freezer to door.
Meals leave frozen in a tested insulated pack designed for up to 48 hours in transit.
See how the box protects your meals
- Five-meal layers use the box efficiently and reduce empty space.
- Insulated wool liner and cold materials slow temperature change through the ordinary courier network.
- A delivery-expiry date on the outside makes the validated transit window visible to the customer.
- Sealed meal trays and meal labels give you a final condition, date and heating check when unpacking.
08 · Come and see us
VisitMount Maunganui shop
ACCApproved supplier · VBI718
Made in Mount Maunganui.
Our kitchen, shop, packing team and customer service team are all at 40 Hewletts Road.
View shop and ACC information
See the meals in person and ask the local team for help.
Location and contact →Meal support depends on the recovery assistance approved by ACC for the individual.
ACC ordering guide →
09 · FAQ
Frequently asked questions.
Ordering & choosing
What is the easiest first order?
A five-meal sample box is the lowest-commitment start. Choose all five meals and order once without subscribing. If you want more variety or better week coverage, choose 10 meals.
Browse the menu →Why are box sizes based on five meals?
Our insulated shipping boxes are designed around five-meal layers. Ordering 5, 10, 15 or 20 reduces empty space, uses packaging more efficiently and helps the closed pack system hold a more consistent temperature.
Do I have to subscribe?
No. Five- and ten-meal samples are one-off purchases. Flexible regular plans are available if you want repeat deliveries, with changes made before the next dispatch cut-off.
Can I mix meal types in one box?
Yes. Use the menu filters to compare high-protein, lower-calorie, low-carb and other available meals, then mix eligible lunch and dinner meals in the same box.
Shipping & arrival
Where does Meal Prep deliver?
We deliver to urban addresses across New Zealand. Courier timing depends on the destination, dispatch schedule and network conditions. Contact us before ordering to confirm a rural address.
Does the courier keep my box in a freezer?
No. Courier vehicles and depots are not guaranteed freezer storage. Meal Prep dispatches the meals frozen in a tested insulated packaging system designed to protect the closed box for up to 48 hours.
What does the delivery-expiry date mean?
The date printed on the box is based on dispatch time and the validated up-to-48-hour protection window. If the box has not arrived by that date, contact us immediately.
What if a meal looks as though it has started to defrost?
Condensation or softness at the tray edge can occur while the centre remains colder. Check that the delivery is within the date printed on the box and that every tray is sealed. Refreeze only meals that are still frozen or contain ice crystals. If a meal is fully thawed but refrigerator-cold, refrigerate it and contact us before eating; do not refreeze it. Do not eat a warm, leaking, damaged or out-of-date delivery.
What happens if tracking has not shown delivery by 14:00?
Our team reviews outstanding tracking and follows up with the courier for orders that are not marked delivered. Contact us immediately if the tracking shows an incorrect address, exception or another problem.
Can you guarantee rural delivery?
No. Rural routes vary and can add time outside the normal urban service. Contact us with the full address before ordering so we can check whether the route is suitable.
Freezing, heating & packaging
How long can I keep meals in the freezer?
Our current general guidance is up to three months unless the individual meal label states otherwise. Rotate older meals to the front and always follow the printed date and storage directions.
Where are the heating instructions?
Open the meal’s More Info panel on the online menu or read the directions printed on the individual meal label. Many meals take around two to three minutes from thawed or five to six minutes from frozen, but the specific directions take priority.
How hot should the meal be?
Reheat until piping hot through the centre. New Zealand Food Safety advises over 75°C. Stir and allow standing time when the label directs, and do not reheat the same meal more than once.
Can I refreeze a meal after delivery?
Refreeze only a meal that is still frozen or contains ice crystals. Do not refreeze a ready-to-eat meal after it has fully thawed. If the condition is uncertain, photograph it and contact us before eating or refreezing.
Can I recycle the packaging?
Packaging can vary. Flatten the cardboard, check the recycling or composting mark on each liner and tray, and follow your local council’s rules. Rinse food residue from accepted containers first.
Nutrition, allergens & support
Where do I find calories, protein and carbohydrates?
Open the specific meal on the menu to view its available nutrition information, then check the meal label again when it arrives. Recipes and portions vary, so compare the actual meals rather than relying only on a category filter.
How do I check ingredients and allergens?
Review the ingredient and allergen information for each product before ordering and check the label again before eating. Our kitchen handles multiple ingredients, so do not assume a menu filter makes a meal suitable for a serious allergy. Contact us if you need clarification.
How can portion-controlled meals support weight loss?
Weight loss requires a sustained calorie deficit. Pre-portioned, lower-calorie meals can make that easier to maintain by reducing serving-size guesswork and accidental over-portioning. Individual results depend on the full diet, activity and consistency.
Why choose higher-protein meals when training?
Protein supports fullness, recovery and muscle maintenance. Combined with progressive resistance training and sufficient total nutrition, higher-protein meals can support muscle growth. Meal Prep is not a substitute for individual medical or dietetic advice.
What if a tray, seal or meal is damaged?
Do not eat a meal if the tray is cracked, the seal is open, it feels warm or the packaging appears contaminated. Keep it where practical, take clear photos of the box, date and meal, and contact us with the order number.
How do I arrange ACC meal support?
Speak with your ACC representative and provide Meal Prep vendor number VBI718. Once ACC confirms the approved support, our team can help organise the meals and delivery.
Read the ACC guide →
Not sure where to begin?
Start with five meals and see what works for you.
Choose a one-off sample. If it makes the week easier, your next box can be 10, 15 or 20 meals.