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Shipping

Our shipping schedule is Monday through Thursday, ensuring your meals are on their way promptly. Typically, we dispatch your order within 1-2 business days. As your shipping day approaches, anticipate a shipping confirmation email with your tracking number and the expected delivery date.

In the rare event that your meals encounter any hiccups reaching you on the scheduled delivery date, please reach out to us immediately. We're here to ensure your experience is smooth from order to delivery.

Please be aware that deliveries might extend as late as 10 PM. We're committed to getting these nutritious, wholesome meals to you as swiftly as possible, so you can dive into the enjoyment of healthy eating without delay!

How long will meals be fresh after delivery?

Freshness Assurance: Packaging and Delivery Guidelines"

Our packaging is meticulously crafted to preserve the freshness of your meals for up to 48 hours. However, it's crucial to avoid exposing the packages to the elements, as this may compromise the effectiveness of the insulation.

When your meals depart our kitchen, they are in a flash-frozen state. Upon arrival, they should still be mostly frozen and can be conveniently stored in the freezer. In the event of a slight delay of 30+ hours resulting in thawing, placing the meals in the fridge allows them to stay fresh for up to seven days.

Should your meals arrive more than 48 hours later and are unfrozen, we advise against consumption. Instead, please reach out to us immediately to log the issue. Your satisfaction is our priority, and we're here to ensure your meals arrive as fresh as the moment they leave our kitchen.

Heating instructions

"Heating Instructions for Ready-Made Meals"

To savor the full flavor and texture of your meal, it's imperative to allow it to thaw for at least 12 hours. Once properly defrosted, heat it in the microwave for 2-3 minutes. This ensures that every bite is a perfect blend of taste and warmth.

What Our Clients Say About Us

Kylee Marie
Kylee Marie
a week ago

Meal Prep has been a major game changer for my family. Since breaking my leg it's honestly been a lifesaver, I was struggling to eat a proper meal prior to ordering Meal Prep. And my kids HIGHLY RECOMMEND these meals. I've never thought a frozen meal could be so hearty, so flavorsome and incredibly succulent. The chicken dishes are top notch the chickens not dried out or tastes like it came from a can, there solid meals. The Butter Chicken, The yellow Curry the Steak and Potato salad, the cheeseburger bowl it's all extremely delightful. And the kids actually finish their dinner. These meals would be perfect for someone needing more affordable lunch options to take to work, and also for those wanting to watch what your eating without eating bland dried out meals. MEAL PREP cant thankyou enough

Briana Wilken
Briana Wilken
3 weeks ago

I've been enjoying the meals from Meal Prep! They have great instructions for reheating and easy to read labels. I would recommend a barcode on the labels so it can be quickly scanned into apps for people who are more serious about tracking, but it's not a huge deal for me. Also great customer service! Definitely recommend.

Jurgen Brand
Jurgen Brand
6 months ago

Have been using meal prep for 10 weeks now and have absolutely no complaints. Always very friendly staff when I go in to collect and choose my meals. Wide variety of choices so I don’t get bored. Over the 10 weeks I have lost weight while going to the gym and also has made it so much easier to stick to a healthy meal plan. Also saves so much time and money as don’t need to cook and you don’t buy all the extra junk from the supermarket.

Calib Simon
Calib Simon
6 months ago

I’ve only been subscribed for 2 weeks and I’m loving it. Great service from the staff, they all know what they’re talking about and have great advice. Meals are all tasty and I’ve been feeling great throughout the day eating clean food. Definitely a must try for anyone who does training or trying to lose weight.

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